Case Studies
Business Case ROI

Budgets for IT projects are tight. Many companies
won't allocate budget without a detailed ROI analysis that demonstrates fast
payback. It's difficult to develop a thorough ROI analysis
and track the results. Many assumptions and
variables affect results, most of which are not within IT's
control.
A professional services firm, expert in linking disparate systems using Enterprise Application Integration (EAI) tools, frequently encountered resistance and long sales cycles. Their clients needed to create a business case with plausible ROI. Here is where projects slowed down. Few IT buyers had experience in calculating ROI for both IT and the business in general, and it was hard to find proof that other companies had experienced benefits that proved their ROI estimates were realistic.
The firm commissioned a research study that served several purposes. It detailed the ROI analysis process. It educated their consultants on the many possible sources of ROI, discussed various ROI models, and provided a methodology to help their customers calculate ROI. It documented ROI that other companies had experienced and proposed a set of best practices for analyzing ROI.
The study was instrumental in speeding the decision-making cycle. The firm's clients were delighted with the sophisticated approach proposed by the study. It let the buyers prepare a professional and thorough ROI analysis. It let IT show management that ROI was realistic, and that there were best practices that the company could follow to enhance their results. Read this report now.



